隐私条款
除了对一些模糊之处进行澄清之外，新版政策还详细说明了我们收集和处理的与卖家使用 TikTok Shop 相关的信息，以及我们处理并与第三方和集成平台工具共享的信息。
此翻译仅供信息参考。如果英文版本与中文版本之间存在冲突、歧义、不一致或差异，则以英文版本为准。
本《合作伙伴隐私政策》（简称“合作伙伴隐私政策”）适用于 TikTok 在你使用 TikTok 的某些应用、网站、软件及相关服务（简称“合作伙伴平台”）时处理的个人信息。这些合作伙伴平台通过链接或文字引用纳入了本《合作伙伴隐私政策》。这包括你在商务活动中使用（包括你代表其他个人或组织使用）合作伙伴平台的情形。
合作伙伴平台包括但不限于：
- TikTok for Business（简称“TT4B”）：一系列旨在为商业合作伙伴提供多工具广告和相关服务的网站和功能；
- TikTok Shop（包括 TikTok Shop Seller Center）：一个旨在供卖家在 TikTok 上销售商品的集成电商平台；
- TikTok Seller Academy：一个旨在为 TikTok Shop 上的卖家提供运营指导和培训的网站；
- TikTok Shop Partner Center：一个旨在为卖家和创作者提供专业电商服务，以帮助他们在 TikTok Shop 上获得成功的平台；
- TikTok Shop Brand Portal：一个旨在促进 TikTok 旗下品牌与 TikTok Shop 卖家之间合作的平台；
- TikTok for Developers：一个旨在方便第三方开发者、发行商、研究人员和其他人员集成 TikTok 技术的平台；
- TikTok Creator Marketplace：一个旨在方便广告主搜索创作者，并与之进行广告和营销推广合作的平台；
- TikTok 创意中心：一个旨在为广告主提供必要工具和其他服务，以帮助生成变现内容并优化其变现效果的平台；
- TikTok Live Backstage：一个旨在服务企业的直播管理平台。
合作伙伴平台不适用于未满 18 周岁的人士，所有用户均须年满 18 周岁。未满 18 周岁的人士不得使用合作伙伴平台，也不得在合作伙伴平台上注册账号。
合作伙伴平台由不同的 TikTok 实体提供和运营，具体取决于你所处的地域：
- 如果你居住在欧洲经济区（简称“EEA”）、英国和瑞士，TikTok Technology Limited（一家爱尔兰公司，简称“TikTok 爱尔兰公司”）和 TikTok Information Technologies UK Limited（一家在英格兰和威尔士注册成立的公司，简称“TikTok 英国公司”）将是《通用数据保护条例》（简称“GDPR”）中所指的共同数据控管者。
- 如果你居住在美国，TikTok Inc. 将是合作伙伴平台的运营者。
- 如果你不在美国或英国，TikTok Pte. Ltd（一家新加坡公司）将是负责处理你个人数据的控管者。不过，如果你使用 TikTok Shop、TikTok Seller Academy、TikTok Shop Partner Center、TikTok Shop Brand Portal 或其他电商服务（简称“电商服务”），请查看本《合作伙伴隐私政策》下司法辖区相关章节中针对你所在地区的规定，以了解关于控管者安排的详细信息。
本《合作伙伴隐私政策》说明了我们在你访问或使用合作伙伴平台过程中收集的信息，包括我们从你那里直接收集的信息以及与你相关的信息。本《合作伙伴隐私政策》还说明了我们如何使用和披露此类信息、你对此类信息享有的权利和选择权，以及如果你有任何问题或疑虑如何联系我们。
本《合作伙伴隐私政策》不适用于对你的用户和客户的相关信息的处理，包括（i）你通过使用 TikTok 广告主工具向我们提供（或我们在此过程中收集）的信息；或者（ii）我们通过你在推广系列中集成的度量合作伙伴收到的信息，如设备标识符、网络标识符、电子邮箱地址或电话号码。此类处理应遵循《TikTok 商业产品（数据）条款》和《TikTok 隐私政策》。本《合作伙伴隐私政策》还不适用于对被动用户（访问合作伙伴平台但未创建账号的用户）信息的处理。此类处理应遵循《TikTok 隐私政策》。
- 个人资料信息。当你创建账号（包括代表其他个人或组织创建账号）或在合作伙伴平台上与我们互动时，你可能需要提供某些信息，包括你的姓名、电话号码、主要地址、出生日期、税务信息（如增值税和纳税人识别号 [如果没有纳税人识别号，那么提供出生地]）、电子邮箱地址、公司/组织名称及详细信息（如适用，还包括商号/公开注册名称及注册详细信息 [如公司编号]）、职位、专业领域以及支付账号信息（如银行账号）。你可能还需要提供信息和文件来验证你的身份，其中可能包括就业信息或身份证。
- 你联系我们时提供的信息。当你联系我们时，我们会处理你提供的信息，以便回复你针对相关产品的业务咨询，并向你提供用户支持和建议（例如，关于推广系列项目或特定店铺促销项目的建议）。当你参加抽奖或报名参加网络研讨会和现场活动时，我们（或我们的服务提供商）会处理你的信息，以便你能够参加。
- 消息。我们依据适用法律收集消息，包括你在使用合作伙伴平台的消息功能撰写、发送或接收消息时提供的信息。这包括你在与我们和其他用户（例如在 TikTok Shop 购买你的商品的用户）交流时，通过聊天和虚拟助手功能发送的消息。此类信息包括消息的内容以及与消息相关的元数据，例如发送、接收或阅读的时间以及参与者。请注意，如果你选择将消息发送给平台的其他用户，这些用户将可以访问这些消息，并且我们对他们如何使用或共享这些消息概不负责。
- 商业内容。你在合作伙伴平台上为商业目的（例如广告和电商）创建和上传的文本、照片或视频被称为“商业内容”。我们会出于产品开发和内容审核的目的，对这些商业内容进行分析。
- 支付信息。当你在合作伙伴平台上付款或收款时，我们会通过支付服务提供商收集你的支付信息，包括卡片上的姓名、卡号、账单地址、到期日和安全码、银行账户或其他支付信息。
- 通话和视频会议记录。我们可能会出于培训、质量保证、产品开发和管理的目的，（依法）录制电话通话和视频会议，并保留对话的文本记录。
- TikTok 账号信息。如果你选择将 TikTok 账号与合作伙伴平台账号相关联，我们将能够按照你的授权访问以下信息：电子邮箱地址、电话号码、用户名、验证状态、账号表现信息、视频、直播，以及与你的内容相关的评论等。
我们可能会从其他来源获得本《合作伙伴隐私政策》中描述的信息，例如：
- 协助我们提供合作伙伴平台服务的供应商和提供商。（你可能与这些服务发生互动。）
- 协助我们预防并检测欺诈行为的企业和身份验证服务提供商。
- 你的授权代理人或第三方代表。
- 公开来源。
- 第三方线索收集提供商。
- 第三方平台和合作伙伴也将在某些时候向我们提供信息（例如你的电子邮箱地址、用户 ID 和公开个人资料），例如，当你选择使用这些第三方提供的登录功能注册或登录合作伙伴平台时，或当你在其他平台尝试关联账号时。
- 技术信息。当你使用合作伙伴平台时，我们会自动收集网络和设备信息，例如你的 IP 地址、设备标识符、设备名称、操作系统类型、利用 Cookie 和其他跟踪技术获取的信息、时区、语言和其他本地设置以及服务器日志（可能包括访问日期和时间等信息）。
- Cookie。我们在运营和提供合作伙伴平台时使用了 Cookie 和其他类似跟踪技术（合称“Cookie”），以实现以下目的：确保你登录到合作伙伴平台的安全区域；确保我们向你提供某些特性和功能；改善你在合作伙伴平台的用户体验，等等。如果你在 EEA、英国和瑞士并且想要深入了解合作伙伴平台如何使用 Cookie，请参阅《网站 Cookie 政策》。
你可以通过在设备的浏览器设置上拒绝或禁用 Cookie，来控制我们能否收集某些信息。由于浏览器各不相同，请参阅浏览器提供的说明。请注意，你可能需要采取更多步骤才能拒绝或禁用某些类型的 Cookie。此外，你选择禁用 Cookie 的操作仅适用于你执行此操作时使用的特定浏览器或设备。如果你要在其他类型的浏览器或设备上禁用 Cookie，你可能需要另外分别执行此操作。如果你选择拒绝、禁用或删除 Cookie，你可能不能再使用合作伙伴平台的某些功能。如果没有这些信息，我们将无法完整提供你请求的所有服务。 - 使用信息。我们收集关于你如何使用合作伙伴平台的信息，包括：你查看的内容、使用的时长和频率、与其他用户的互动情况，以及你的搜索历史记录和设置。
当你在合作伙伴平台上进行交易时，例如，如果你以卖家身份使用 TikTok Shop 服务，我们将收集以下信息：与你的账号相关的购买和交易历史记录，退款和投诉信息，客户对店铺的评价（用于计算店铺评分），与商品发货和交付相关的物流信息（包括由第三方物流提供商提供的物流信息）。当你向我们提供与第三方（包括创作者）签订的合同时，我们也可能会收集合同信息和交易条款。
我们处理你的信息以用于以下目的：
- 提供和管理合作伙伴平台，以便你创建和投放推广系列、开设和管理店铺、与用户互动、履行商品/货物/服务购买请求，以及使用我们的开发者工具。
- 为你提供用户支持，包括执行问题排查，并提供关于合作伙伴平台变更事项的通知和服务相关通知。
- 对合作伙伴平台上的某些功能和内容进行个性化定制。
- 促进商品和服务的销售、推广以及购买，并提供用户支持。
- 回应你针对相关产品的业务咨询，或者帮助改善、推广和发展你在 TikTok Shop 上的业务，并为你提供关于我们服务的个性化建议。
- 执行我们的条款，例如 TikTok Shop 服务条款、TT4B 商业服务条款和商业产品数据条款、社区守则以及其他适用于你的政策。
- 调查和解决你与客户之间的投诉或纠纷（例如，当用户通过 TikTok Shop 向你订购商品时）。
- 维护和增强合作伙伴平台的安全性、可靠性和稳定性。这将通过以下方式进行：识别和解决技术或安全问题，包括检测和防止滥用、有害活动、欺诈、垃圾邮件以及其他非法活动。
- 验证你的身份并进行尽职调查。身份验证是我们账号注册、安全保障和欺诈预防措施的一部分。
- 审核、改进、推广和开发合作伙伴平台。这将通过以下方式进行：监控用户互动、执行拆分对比测试、开展问卷调查，以及训练和改进我们的技术（例如机器学习以及人工智能模型和算法）。
- 发送可能对你有用的营销通讯。你可以选择不接收这些信息，只需点击每条营销通讯页脚处的链接，或在应用的隐私设置中调整营销偏好设置即可。
- 遵守适用法律法规，并履行法律义务。
- 我们在收集信息时向你披露或事先征得你同意的任何其他目的。
我们委托合作伙伴协助提供、支持、推广和开发合作伙伴平台产品和活动，并协助了解用户对这些产品和活动的使用情况。这些合作伙伴提供的服务包括：聊天服务、普通邮件、电子邮件、云托管、内容投放、客户和技术支持、内容审核、营销、法务、会计、分析、金融、欺诈预防、现场活动协调和服务，以及在线支付。我们将与这些合作伙伴共享你的信息（具体如“我们收集什么信息”中所述），以便他们能够在合作伙伴平台上提供服务。部分示例包括：
- 集成平台提供商。合作伙伴平台中集成了一些第三方平台或其服务，我们将与这些第三方平台共享有限的信息。这包括第三方身份验证提供商和反欺诈服务提供商，如 Jumio 和/或 Ekata （MasterCard）。Ekata (MasterCard) 在提供服务的过程中可能成为个人信息的控制者，并将个人信息用于该公司《隐私政策》中指明的目的。我们的 AI 工具采用了一些第三方平台或服务，如 Microsoft。我们还将与这些第三方共享有限的信息，包括你在创意中心的 AI 工具中输入的信息。
- 广告服务提供商。我们将与广告、营销和分析服务提供商（包括广告跟踪服务和商业情报服务提供商）共享你的信息，以协助推广合作伙伴平台。
- 支付处理商和交易履行服务提供商。当用户通过合作伙伴平台的购物功能向你购买商品时，我们将与支付处理商和代表你履行交易的服务提供商共享与该笔交易相关的购买、支付和履行信息。例如，我们将与 Paypal、Stripe、PIPO 和 WorldPay 等支付处理商共享信息，以便处理支付并履行合作伙伴平台订单。这些公司也可能成为信息的控制者，将信息用于处理支付以及反洗钱和预防欺诈等目的。
我们将与其他 TikTok 用户（包括买家、创作者、合作伙伴和卖家）共享你的个人信息，以便你能够与这些 TikTok 用户建立联系，并接收和/或提供商品和服务。如果你是 TikTok Shop 上的卖家，你的店铺详细信息和商品信息（例如店铺评分）以及某些个人资料信息（例如电子邮箱地址）将向其他用户和公众公开。
如果你是 TikTok 上的广告主，关于你的公司名称（如果你是个体经营者，那么采用你的真实姓名）和所在国家/地区的信息将向用户和公众公开。
作为一家全球性公司，合作伙伴平台由隶属于本公司集团（简称“公司集团”）的某些实体提供支持。这些实体为了提供某些功能，在必要范围内处理信息（具体如“我们收集什么信息”中所述）。这些功能的示例包括：存储、内容投放、安全、研发、分析、在线支付、客户和技术支持，以及内容审核。详情请参阅“全球运营和数据传输”。
我们还将在以下少数其他情况下，与他人共享你的信息：
- 公司交易。我们还可能在发生公司交易（例如，合并、资产或股份出售、重组、融资、控制权变更，或第三方收购我们的全部或部分业务）的情况下，将你的信息披露给第三方。
- 独立研究人员：我们将与独立研究人员共享你的信息，以帮助开展符合特定标准的研究。
- 法律义务和权利。如果我们有理由相信为了以下目的有必要这么做，我们可能会访问、保存并与执法部门、公共部门、版权人或其他第三方共享信息（具体如“我们收集什么信息”中所述）：
- 遵守适用法律、法律程序或政府要求，并符合国际公认的标准；
- 保护我们、我们的用户、版权人以及其他人的权利、财产和安全，包括保护生命或防止即将发生的人身伤害。例如，如果发生危及人身安全的紧急情况，我们可能会向执法部门提供信息（例如，你的 IP 地址）；
- 调查可能存在的违规行为，并执行我们的条款、守则或其他任何适用条款、政策或标准；或者
- 检测、调查、预防或处理误导性活动、版权侵权活动或其他非法活动。
我们非常重视你的信息安全。我们采取了适当的技术、管理和物理安全措施，致力于保护你的信息免遭未经授权的访问、盗窃、披露、修改或丢失。我们定期审查安全措施，以便及时考虑采用新的技术和方法。
我们将视情况需要将信息留存一段时间，以便提供合作伙伴平台服务或用于本《合作伙伴隐私政策》中规定的其他目的。我们还可能根据你所在司法辖区的法律，视情况需要为了以下目的保留信息：履行合同和法律义务、满足合法商业利益（例如改进和开发合作伙伴平台，并增强其安全性、可靠性和稳定性），以及提起法律诉讼或在法律诉讼中进行抗辩。
留存期限将根据标准不同而有所不同，比如信息的类型和我们使用信息的目的。例如，如果我们处理信息的目的是为了向你提供合作伙伴平台服务，我们将在你拥有账号期间保留这些信息。
合作伙伴平台可能集成由我们或第三方运营且不属于合作伙伴平台的其他应用程序、网站、在线平台、软件工具或相关服务（合称“其他服务”），或包含指向这些其他服务的链接。本《合作伙伴隐私政策》不适用于此类其他服务。凡你直接提交给此类其他服务的信息（无论你是否通过合作伙伴平台提供的链接访问此类其他服务），以及 TikTok 根据本《合作伙伴隐私政策》与其他服务共享的信息，均应适用其他服务各自的隐私政策。在向此类其他服务提交信息之前，请先查看这些政策。
我们可能会不时修订或更新本《合作伙伴隐私政策》。如果我们更新本《合作伙伴隐私政策》，我们将通过以下方式通知你：在新版《合作伙伴隐私政策》顶部更新“最后更新”日期、发布新版《合作伙伴隐私政策》，或提供适用法律要求的其他通知。
如果你对本《合作伙伴隐私政策》有任何问题、评论和要求，请联系：https://www.tiktok.com/legal/report/privacy
如果你在下文所述的任一地域，那么你可以使用当地专用联系渠道。详情请参阅第8节。
某些司法辖区的法律中包含了一些附加条款，详见本节。如果你是下述司法辖区内的用户，那么你除了遵守上文中列出的条款，还需遵守下文中列出的条款。如果这些条款彼此之间存在冲突，应以下文中列出的条款为准。
如果你在澳大利亚使用合作伙伴平台，这些条款对你适用。
本公司集团内部某些位于澳大利亚境外的实体可能为了提供某些功能（具体如“我们如何共享你的信息”中所述），在有限范围内远程访问你的信息。如果你想要详细了解有权接收澳大利亚个人数据的公司集团实体位于哪些国家/地区，请点击此处。
- 访问：你有权访问你的个人信息，包括关于我们如何使用并与谁共享这些信息的信息。如果你认为我们还掌握了你的其他个人信息，请联系我们： https://www.tiktok.com/legal/report/privacy。
- 更正：你有权更正不准确的个人信息。如果你认为我们掌握的个人信息不准确，请联系我们： https://www.tiktok.com/legal/report/privacy。
- 你的权利：如果你对我们处理信息的活动有任何问题、疑问或投诉，请联系澳大利亚信息专员办公室（电话：+61 1300 363 992，电子邮箱：enquiries@oaic.gov.au）。我们将回复告知你具体负责人姓名，以及预计回复的时间。
一旦使用 TikTok for Business 平台，即表示你已阅读、理解并同意本《合作伙伴隐私政策》中所述的实践，因此以下附加条款对你适用。
我们处理你信息的法律依据：根据巴西的隐私和数据保护法律 (LGPD)，TikTok 处理用户信息须有法律依据。在合作伙伴平台情形中使用的法律依据包括：
- 合同履行。因此，我们可以管理、运营合作伙伴平台并向你提供相关服务，以便你在我们或我们附属公司运营的网站、应用程序或服务上创建、提交和/或投放商业内容（电商、广告或赞助内容）；回应针对相关产品的业务咨询，协助处理支付；为你提供用户支持，包括执行问题排查，并提供关于合作伙伴平台变更事项的通知和服务相关通知。
- 合法利益。因此，我们可以确保合作伙伴平台的安全，包括进行尽职调查、验证账号以及检测和防止滥用、有害活动、欺诈、垃圾邮件及其他非法活动；发送营销通讯，包括可能有用、相关、有价值或值得关注的商品和服务相关促销和广告材料；改进和优化审核流程，以便更有效地识别违反我们政策的行为。
你的权利。用户有权要求 TikTok 说明对个人信息的处理情况，例如确认是否进行了处理；访问数据/数据副本；更正不完整、不准确或已过时的数据；要求对不必要、过度处理或违法处理的数据加以匿名化、屏蔽或删除；要求将数据迁移到其他地方；要求删除经数据主体同意后处理的个人数据；要求控制者与之共享数据的公私实体说明情况；要求说明是否能够拒绝同意，以及拒绝同意的后果；撤回同意。
数据留存。TikTok 将在实现信息收集目的所需的时间内保留你的个人信息，但最长不超过法律或内部记录留存政策规定或允许的时间，以及完成内部报告和对账、应要求向你提供反馈或信息所合理必需的时间。
如果我们能够以拥有合法利益为由证明存储信息的合理性，我们将在适用情况下（例如涉及营销通讯的情况）为你提供退出活动的选择权。
联系方式：如果对本《合作伙伴隐私政策》有任何问题、评论或疑虑，请联系我们： https://www.tiktok.com/legal/report/privacy。
如果你是加利福尼亚州居民，你可以通过 https://www.tiktok.com/legal/report/privacy 提交请求，要求了解、访问、更正或删除我们收集的与你相关的信息。你也可以将请求寄送到上文“我们是谁以及如何联系我们”一节中提供的实体地址，行使你了解、访问、更正或删除相关信息的权利。你还可以直接通过我们可能向你提供的设置，更新你的账号信息。你的知情权范围包括：我们收集了你的哪些个人信息（包括我们从哪些类别的来源收集了这些个人信息）、我们为了什么业务或商业目的收集或共享个人信息、我们与哪些类型的第三方共享个人信息以及我们收集的具体个人信息。我们不会因为你行使任何隐私权利而对你实施歧视。
根据适用法律，你可能有权通过授权代理人提交请求。如果你要指定一名授权代理人代你行使选择权，你需要提供证据，证明你已向该名代理人授予授权书，或者该名代理人拥有代你提交请求并行使权利的有效书面授权。我们将在进行适当验证以后，根据适用法律对你的请求做出回应。我们将通过以下方式验证请求是否由你提出：要求你从与账号关联的电子邮箱地址发送请求，或者提供验证账号所需的信息。
虽然我们收集和使用的某些信息可能属于敏感个人信息，但我们只会为了提供平台服务以及在适用法律允许的其他情况下处理这些信息。例如，我们可能会为了应要求向你提供服务而处理你的财务信息，或者为验证你的身份而处理你的驾照号码。
不会出售或共享个人信息以用于跨场景行为广告。如果你是加利福尼亚州居民，我们在过去十二 (12) 个月内没有出售或共享你的个人信息（具体见《加州消费者隐私法案》[简称“CCPA”] 中的定义）。
禁止跟踪。有些浏览器会向网站发送“禁止跟踪”信号。由于不同浏览器在实现和激活这一功能的具体方式上存在差异，目前我们不对这些信号采取行动。
如果你在加拿大使用合作伙伴平台，那么以下附加条款对你适用。
你的权利：除了适用法律规定的有限例外情况，你有权访问你的个人信息，并有权更新、更正或纠正其中不准确、不完整或已过时的信息。在遵守适用法律的前提下，你还有权要求我们对你的个人信息处理情况做出说明，例如：我们是否掌握了你的此类信息，我们将此类信息用于哪些目的，以及我们可能与哪些第三方共享你的信息。
如果我们在征得你的同意后，为了特定目的收集、使用或披露你的个人信息，你还有权在遵守法律或合同限制的前提下，随时提前合理时间通知我们撤回同意。如果你撤回之前授予的同意，不再允许我们收集、使用或披露信息，我们可能无法提供需要我们处理这些个人信息才能提供的某些产品、服务或功能。
如果你要行使这些权利，你可以使用下面列出的联系人信息联系我们。我们可能会要求你提供某些个人信息，以便验证请求人的身份。
你的选择权：我们可能会向你发送各种直效营销信息，为你介绍我们认为你可能感兴趣的合作伙伴平台功能、第三方服务、促销、竞赛、推广和活动。你可以随时取消订阅这些营销电子邮件，只需点击位于每一封电子邮件底部的“取消订阅”链接即可。请注意，即使你取消订阅，你仍可能收到其他通讯，例如：交易和服务相关消息、账号更新，以及为维持服务正常运行或双方业务关系所必需的其他通讯。
传输到所在司法辖区境外：我们和我们的服务提供商（包括属于本公司集团的成员、子公司或附属公司）可能在加拿大境外（如果是魁北克居民，那么指的是魁北克地区以外）访问、存储或以其他方式处理个人信息，具体地点包括美国、马来西亚、新加坡以及我们和我们的服务提供商所在的其他外国司法辖区。在这种情况下，你的个人信息将适用该司法辖区的法律。如果你想要了解我们或我们的服务提供商（包括加拿大境外的服务提供商）如何处理个人信息，请使用下面列出的联系人信息联系我们。我们和我们的服务提供商可能在适用法律或法律程序要求或允许的情况下，披露你的个人信息。这可能包括我们或我们的服务提供商所在司法辖区的外国法院、执法部门或其他政府部门要求依法访问个人信息。
联系方式：如果你对我们的信息处理实践有任何问题或疑虑，或是想要询问我们的服务提供商（包括位于你所在司法辖区境外的服务提供商）如何处理你的个人信息，亦或是想要行使隐私权利，你可以联系我们的隐私办公室： https://www.tiktok.com/legal/report/Privacy-Office-Canada。
（如果你位于 EEA、英国或瑞士，那么以下章节对你适用）
我们只会在有“法律依据”的情况下使用你的信息。视使用信息的原因（即处理信息的“目的”）不同，所依赖的法律依据也不同。这些法律依据包括：履行合同、合法利益（包括我们、你以及其他方的合法利益）、同意、法律义务、维护公共利益，以及保护切身利益。
接下来，我们将为你逐一解释我们在处理信息时所依赖的法律依据。本节还将说明：我们为什么使用你的信息；我们如何处理这些信息；所涉及的信息类型；以及你享有的相关权利（其中始终包括访问信息的权利）。如果你想要深入了解如何行使任何权利，请参阅下文中“你的权利”一节。
当你注册、访问或使用合作伙伴平台时，你与我们达成了一份合同（即我们的条款）。我们将在履行合同的必要范围内，使用你提供的信、自动收集的信息、来自其他来源的信息和交易信息。这意味着，我们会将你的信息用于以下目的：
- 向你提供合作伙伴平台服务。我们将使用你的信息向你提供合作伙伴平台服务并运营平台，以便你创建和管理推广系列、开设和管理店铺、与用户就商品进行互动、集成 TikTok 技术等。我们还将使用你的信息来为你提供个性化定制的功能或内容，并就我们提供的服务和合作伙伴平台为你提供建议。
- 管理平台。我们将使用你的信息来管理合作伙伴平台，包括：与你沟通服务相关事宜；向你提供更新和支持；回应和处理你的咨询；调查和解决索赔、投诉或争议（例如，当你向我们报告问题或索要信息副本时）。
- 支持商品的购买和交付。我们将使用你的信息来处理订单，包括：协助处理支付；帮助交付商品；以及与你沟通商品相关事宜。这包括与买家、支付服务提供商和交易履行服务提供商共享你的信息。
- 执行我们的条款、守则或政策。我们将使用你的信息来执行我们的条款、守则和政策。这可能包括删除内容（包括通过自动化方式）或禁用账号（如果我们认为你违反了我们的条款或守则）。
你的权利：如果我们以履行合同为由使用你的信息，你有权将提供给我们的信息迁移到其他地方。
我们将视情况需要，使用你的信息来实现合法利益（包括我们、你或第三方的合法利益），前提是实现这些利益不会损害你的利益或者基本权利和自由。我们会将收集的信息用于以下目的：
提供度量和分析服务。
- 我们帮助合作伙伴平台用户度量 TikTok 平台上展示的广告、购物列表和其他内容的效果和覆盖情况。
- 依据的合法利益：让合作伙伴平台用户能够查看并了解广告或内容的表现情况，以及哪些受众查看过他们的广告或内容，或者与之互动过。这可以让用户在充分了解情况的前提下做出决策（例如：他们想要投放哪些类型的推广系列、希望覆盖哪些类型的受众，以及用户最喜欢哪些类型的内容）。这有助于确保我们向用户展示的广告和其他内容具有相关性和娱乐性，同时保持平台对所有用户免费开放。
- 使用的信息：你提供的信息、自动收集的信息以及交易信息。
确保社区的安全和福祉。
- 我们将使用你的信息来确保社区的安全和福祉，具体方式包括审核商业内容（如果适用法律允许，还将包括消息和相关元数据）是否违反了我们的条款、守则和其他政策。
- 依据的合法利益：为确保社区安全，我们将审核相关内容是否违反了守则、识别相关行为是否滥用了合作伙伴平台，并改进和优化审核流程以更有效识别违反政策的商业内容。
- 使用的信息：你提供的信息、自动收集的信息、来自其他来源的信息和交易信息。
确保合作伙伴平台安全可靠、运行稳定。
- 我们将使用你的信息来确保平台安全可靠、运行稳定。这将通过以下方式进行：分析用户活动和执行拆分对比测试；验证账号；开展用户问卷调查；识别和解决技术或安全问题（包括技术漏洞、垃圾邮件账号，并防止滥用、有害活动、欺诈、垃圾邮件以及其他非法活动）。
- 依据的合法利益：确保合作伙伴平台持续安全可靠且运行稳定，并确保平台始终可用且正常运行。
- 使用的信息：你提供的信息、自动收集的信息、来自其他来源的信息和交易信息。
审核、改进、推广和开发合作伙伴平台。
- 我们将利用所掌握的信息来了解人们如何使用合作伙伴平台，并开发和改进合作伙伴平台，包括训练、开发和改进机器学习模型和算法等技术。我们还利用这些信息来更好地了解和推广合作伙伴平台。例如，我们会审核你与虚拟助手功能的聊天记录，以帮助改进我们的自动回复，从而为你提供更有用的服务。
- 依据的合法利益：在充分了解情况的前提下改进、推广和开发合作伙伴平台。
- 使用的信息：你提供的信息、自动收集的信息以及交易信息。
营销通讯。
- 我们可能会通过电子邮件、电话、短信、应用内通知或推送通知与你联系，为你介绍我们认为你或你的公司可能感兴趣的促销、竞赛、产品或服务。如果法律有要求，我们将在联系你之前先征得你同意。
- 依据的合法利益：推广合作伙伴平台及其产品和服务，或你提供的可能有用、相关、有价值或值得关注的第三方商品和服务。
- 使用的信息：你提供的信息、自动收集的信息、来自其他来源的信息和交易信息。
你的权利：如果我们以合法利益为由使用你的信息，你可以对相关使用表示反对或要求施加限制。
我们将请求你同意我们为了特定目的访问或使用你的信息，并在首次依据同意收集信息时向你披露这些特定目的。你可以随时通过设备权限、应用内或账号设置撤回同意。
你的权利：在我们征得你的同意后，每次我们使用信息时，你都可以随时撤回同意。不过，即使你撤回同意，我们在此之前在征得你同意后处理信息的行为依然合法。
你还有权将我们在征得你同意后收集的信息迁移到其他地方。
我们可能会视情况需要，将你的信息用于履行法律义务（包括欧盟法律下的税务申报义务）。
如果你是 TikTok Shop 上的卖家，这还将涉及以下情况：
- 在允许你在 TikTok Shop 上提供商品和服务之前，我们有义务收集某些个人资料信息来验证此类信息是否可靠、完整；以及
- 我们有义务在 TikTok Shop 上显示某些个人资料信息，以便向所有用户公开显示。
你对你的信息享有多项权利与选择权。其中一些权利在任何情况下均可行使，而另一些权利则只在特定情况下才能行使。视具体情况不同，这些权利可能会受到一些限制。TikTok 爱尔兰公司将负责在法律规定的相关期限内，对你的请求做出回应。如果需要，TikTok 爱尔兰公司将联系 TikTok 英国公司解决你的请求。
访问你的信息。你可以免费对我们提出如下请求：要求我们确认处理了你的哪些信息；要求我们对处理情况进行说明；向我们索要信息副本。
删除你的信息。你可以删除或者要求我们删除你的部分或全部信息。
更正你的信息。如果信息不准确，你可以更改或要求我们更改或更正信息。
迁移你的信息。如果我们处理信息的法律依据是“履行合同”或“同意”，你将享有数据迁移权。这意味着，你在向我们索要信息时有权要求我们采用结构化、常用、机器可读的格式，以便你与第三方共享信息。对信息处理表示反对。在某些情况下，你还有权反对我们处理信息。在某些情况下，如果我们为了维护公共利益、实现我们或第三方的合法利益、支持科学或历史研究等目的处理你的信息，你有权表示反对。在提交反对请求时，请提供所有相关信息，包括：你反对哪项处理活动；你反对这项处理活动的理由，以及这项处理活动对你的影响；你认为我们审核请求时可以参考的其他信息。如果我们没有强有力的合法理由继续进行该项处理活动，或者我们不再需要进行该项处理活动来支持法律诉讼，我们将停止该项处理活动。
对信息处理施加限制。如遇以下情况，你有权要求对信息处理活动施加限制：(a) 你认为信息不准确；(b) 信息处理方式不合法，但你反对删除该信息；(c) 你希望我们保留该信息，以便你提起法律诉讼或在法律诉讼中进行抗辩；或者 (d) 你已表示反对该项处理活动，目前正在等待反对请求的审核结果。
如果你要行使上述任何权利，请通过网页表单联系我们。我们收到你要求行使上述一项或多项权利的请求后，可能会在做出具体回应之前要求你验证身份或账号详细信息，或补充提供有助于我们更好地理解请求的信息。
如果你对我们的回应不满意，请及时联系我们。你还可以向爱尔兰数据保护委员会（TikTok 爱尔兰公司的主要监督部门）或本地监管部门投诉。
如果我们将你的信息传输到 EEA、英国或瑞士境外，我们将通过以下方式确保数据得到充分保护：
- 充分性决定。欧盟委员会已依据 GDPR 第 45 条，认定某个国家/地区达到了充分的数据保护水平（或存在依照其他法律做出的同等决定）。我们将把你的信息（具体如“我们收集什么信息”中所述）传输到某些已获得充分性决定的国家/地区，包括此处列出的国家/地区；或者
- 标准合同条款。欧盟委员会已依据 GDPR 第 46 条，批准允许 EEA 境内公司将数据传输到 EEA 境外的合同条款。这些合同条款（以及经批准适用于英国和瑞士的同等条款）被称为标准合同条款。我们依据标准合同条款，将信息（具体如“我们收集什么信息”中所述）传输给位于未获得充分性决定的国家/地区境内的本公司集团内部实体（如此处所述）或第三方。如果你想索要这些充分性决定或标准合同条款的副本，请使用下方“联系我们”一节中提供的联系方式联系我们。
- 如果你是欧洲经济区和瑞士用户：TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland。
- 如果你是英国用户：TikTok Information Technologies UK Limited, Kaleidoscope, 4 Lindsey Street, London, EC1A 9HP, United Kingdom。
如果你在印度使用我们的服务，合作伙伴平台的提供方和管理方是 Bytedance (India) Technology Private Limited。我们使用 TikTok 品牌提供和推广服务。如果你在印度使用这些服务，请将本政策中的“TikTok”或“我们”理解为 Bytedance (India) Technology India Private Limited。
如果你在印度尼西亚使用我们的服务，那么以下附加条款对你适用。如果以下附加条款与本政策正文中的规定存在冲突，那么以以下条款为准。
数据控制者。在印度尼西亚，通过 TikTok 平台提供的电商服务被称为“店铺”。在本《合作伙伴隐私政策》中提到的“TikTok”或“我们”等术语，适当时应被理解为 PT Tokopedia 和 TikTok Pte Ltd。这两家公司是负责为了提供电商服务等目的而处理你个人数据的数据控制者。
年龄、家长和监护人同意。一旦访问和/或使用电商服务，即表示你声明你已年满 21 周岁、已婚或未处于监护之下。如果你未满 21 周岁、未婚或处于监护之下：
- 你必须征得家长或法定监护人同意；并且
- 你的家长或法定监护人应对以下事项负责：(i) 你访问和使用电商服务时的所有行为；(ii) 确保你遵守本政策；以及 (iii) 确保你参与电商服务的任何行为在任何情况下均不违反与儿童保护相关的适用法律和法规。
如果你未征得家长或法定监护人同意，且你的家长或监护人不愿意以他们的名义开设账号，那么你必须停止访问电商服务。
你的选择权。你可以撤回之前授予的同意，不再允许我们将你的个人数据披露给第三方。我们将按照你的要求，不再向第三方展示、发布、传输、传播你的个人数据和/或允许他们访问这些数据。请注意，如果你撤回之前授予的同意，不再允许我们披露和/或收集你的个人数据，我们可能无法满足你的请求，并且你可能无法使用合作伙伴平台的某些特性和功能。
你可以要求我们 (i) 披露所收集个人数据的历史记录；和/或 (ii) 删除和销毁我们在服务器上收集的个人数据。请注意，如果你要求我们删除和销毁你的个人数据，你可能无法使用合作伙伴平台的某些特性和功能。
如果你要行使权利，请联系我们： https://www.tiktok.com/legal/report/privacy。
通知。如果发生个人数据泄露事件，我们将按照适用法律通知你，并向你提供此类个人数据泄露事件的情况说明。
数据留存。我们将留存为你提供服务所必需的信息。对于我们在提供服务时不需要的信息，我们只会在有合法商业目的的情况下留存这些数据。不过，在某些情况下，我们可能会为了履行法律义务，或为了提起、进行法律诉讼或在法律诉讼中进行抗辩，而将这些数据保存五 (5) 年（如有需要，可保存更长时间）。
在你停止使用合作伙伴平台并且五 (5) 年留存期届满后，我们将以汇总和匿名化的格式留存你的信息。非个人身份信息可能会被无限期留存以供分析。
如果你在日本使用我们的服务，那么以下附加条款对你适用。如果以下附加条款与本政策正文中的规定存在冲突，那么以以下条款为准。
信息共享和收集方面的要求：
- TikTok 将对员工进行必要和适当的监督，例如对处理信息的员工进行教育或培训。如果发生了数据泄露事件，或 TikTok 认为我们或我们的服务提供商可能发生了此类泄露事件，TikTok 将及时向你告知相关事实，进行调查并汇报调查结果，并实施预防措施以防止此类事件再次发生。
- 如果将你的信息外包或分包给第三方处理，TikTok 将与承担全部或部分信息处理工作的外包商/分包商签订合同，并在其中规定与本条款同等水平的数据保护义务，以及适当监督并负责确保外包商/分包商履行合同。
- 如果 TikTok 将你的信息或你创建的受众数据转移给位于日本境外的第三方或 TikTok 附属公司，TikTok 将通过书面合同或具有法律约束力的规则，对这些第三方和 TikTok 附属公司施加与我们在《TikTok 商业产品（数据）条款》下同等水平的数据保护义务，除非适用法律、法规或相关行业准则另有规定。
- TikTok 负责确保信息准确或删除信息，并有权依据适用法律和法规对任何权利主张做出回应。TikTok 将就信息处理提供情况说明，并对数据主体行使权利的请求以及用户提出的投诉做出回应。
如果你在马来西亚使用我们的服务，那么以下附加条款对你适用。如果以下附加条款与本政策正文中的规定存在冲突，那么以以下条款为准。
数据控制者。如果你在马来西亚使用电商服务，负责为了提供电商服务等目的而处理你个人数据的数据控制者是 TikTok Shop (Malaysia) Sdn Bhd。不过，某些与 TikTok Shop 平台运营相关的活动可能由 TikTok Pte. Ltd. 执行，该公司将成为这些处理活动中的数据控制者。例如，TikTok Pte. Ltd. 可能负责 TikTok 应用程序内 TikTok Shop 平台的开发和改进工作，并将在这些活动中承担数据控制者的角色。我们在本《合作伙伴隐私政策》中提及“TikTok”或“我们”时，我们指的是 TikTok Pte. Ltd. 和 TikTok Shop (Malaysia) Sdn Bhd。
如果你在墨西哥使用我们的服务，那么以下附加条款对你适用。如果以下附加条款与本政策正文中的规定存在冲突，那么以以下条款为准。
数据控制者：如果你在墨西哥使用电商服务，负责处理你个人数据的数据控制者是 TikTok Pte，其注册地址位于 1 Raffles Quay, #26-10, South Tower, Singapore 048583。
同意：一旦你注册或使用平台服务，即表示你同意平台处理你的个人数据以用于本隐私政策中列出的目的。除了本隐私政策中列出的目的，你还同意 TikTok 处理你的数据以用于营销活动、促销、广告和/或创建个性化内容，以及其他符合授权目的的用途。
我们如何共享你的个人数据：TikTok 可能会与第三方共享你的个人数据，例如商业伙伴、附属公司以及与我们有法律或业务关系的其他第三方，以用于本隐私政策中所述的目的。
一旦你提供个人数据并使用合作伙伴平台，即表示你同意前述数据转移。你可以随时撤回你的同意并行使你的权利，如下文所述。
你的权利：你对你的个人数据拥有访问、更正、删除和反对权。你还可以撤回之前授予的同意，并限制我们对你个人数据的使用和披露。你行使权利时应遵守数据保护法律；你可以将请求发送至 https://www.tiktok.com/legal/report/privacy，并在请求中包含以下内容：
- 数据主体的姓名和地址，或其他能够让数据主体接收到回复的联系方式；
- 数据主体的身份证明文件，或在适当情况下数据主体法律代表的身份证明文件；
- 对数据主体希望行使前述权利的个人数据的清晰、准确说明；
- 其他任何有助于找到个人数据的信息或文件。
如果你在菲律宾使用我们的服务，那么根据相关法律、法规、条例以及菲律宾国家隐私委员会（简称“NPC”）发布的关于数据隐私的文件，以下附加条款对你适用。
数据控制者。如果你在菲律宾使用电商服务，负责为了提供电商服务等目的而处理你个人数据的数据控制者是 ByteDance Philippines Inc。不过，某些与 TikTok Shop 平台运营相关的活动可能由 TikTok Pte. Ltd. 执行，该公司将成为这些处理活动中的数据控制者。例如，TikTok Pte. Ltd. 可能负责 TikTok 应用程序内 TikTok Shop 平台的开发和改进工作，并将在这些活动中承担数据控制者的角色。我们在本《合作伙伴隐私政策》中提及“TikTok”或“我们”时，我们指的是 TikTok Pte. Ltd. 和 ByteDance Philippines Inc。
你的权利。在相关数据隐私法律、法规和规章认可的数据主体权利和自由的范围内，你拥有以下权利：信息权、反对权、访问权、更正权、删除权或屏蔽权、投诉权（向 NPC 投诉）、索赔权以及数据迁移权。我们收到你要求行使上述一项或多项权利的请求后，可能会在做出具体回应之前要求你验证身份或账号详细信息。
如果你在韩国使用我们的服务，那么以下附加条款对你适用。如果以下附加条款与本政策正文中的规定存在冲突，那么以以下条款为准。
数据留存。我们会销毁那些已达到你同意的收集目的，或者已超过你同意的使用期限或本《合作伙伴隐私政策》中规定的保存期限的个人数据；不过，在适当情况下，我们会继续在以下法定期限内存储你的个人数据，包括但不限于：
- 《电子商务消费者保护法》
- 关于你取消订单、支付价款，以及我们提供商品/服务的记录：5 年
- 关于消费者投诉或争议处理的记录：3 年
- 关于广告和标签的记录：6 个月
- 《通信秘密保护法》
- 关于你访问我们网站的记录：3 个月
销毁个人数据。我们将彻底销毁你的个人数据，确保相关部门无法恢复。
数据权利。你有权访问我们掌握的属于你的个人数据。如果这些个人数据不准确，你有权要求我们更正。你还有权要求我们删除或暂停处理这些个人数据。如果你要行使权利，请联系我们： https://www.tiktok.com/legal/report/privacy。
数据安全。我们致力于保护合作伙伴平台和用户，确保我们掌握的信息免遭未经授权的访问、更改、泄露或销毁。为此，我们采取了各种技术、管理和物理保障措施，包括制定内部数据保护政策、仅允许有必要知晓的人士访问个人数据、对个人数据处理场所实施门禁等。
委托第三方处理个人数据和/或将个人数据传输到海外。在征得你同意（或在适当情况下通知你）之后，我们会委托附属公司、云存储提供商、IT 服务提供商和数据中心（其中一些位于海外）处理你的数据。收到并负责处理数据的实体承诺按照国内和国际法规使用和存储这些个人数据，并采取所有可用的物理和技术措施来保护这些个人数据。如果前述数据传输操作并非提供服务所必需，你可以联系我们并选择退出此类操作： https://www.tiktok.com/legal/report/privacy。
根据《个人信息保护法》指定的当地代表。如果你有韩国隐私相关问题，请咨询我们根据《个人信息保护法》指定的当地代表。联系方式如下，
- Bae, Kim and Lee LLC
- 代表：Yangho Oh
- 地址：Tower B, Centropolis, 26 Ujeongguk-ro
- Jongno-gu, Seoul 03161, Korea
- 电话：+82-2-3404-0108
- 电子邮箱：privacytiktok@bkl.co.kr
如果你在泰国使用我们的服务，那么以下附加条款对你适用。如果以下附加条款与本政策正文中的规定存在冲突，那么以以下条款为准。
数据控制者。如果你在泰国使用电商服务，负责处理你个人数据的数据控制者是 TikTok Shop (Thailand) Ltd.，其地址为 No. 1 Park Silom Building, 9th-10th Floors, Convent Road, Silom Sub-district, Bangrak District, Bangkok。不过，某些与 TikTok Shop 平台运营相关的活动可能由 TikTok Pte. Ltd. 执行，该公司将成为这些处理活动中的数据控制者。例如，TikTok Pte. Ltd. 可能负责 TikTok 应用程序内 TikTok Shop 平台的开发和改进工作，并将在这些活动中承担数据控制者的角色。我们在本《合作伙伴隐私政策》中提及“TikTok”或“我们”时，我们指的是 TikTok Pte. Ltd. 和 TikTok Shop (Thailand) Ltd。
为履行法律义务进行处理。在某些情况下，我们可能会要求你提供个人数据，以便我们遵守适用法律，或签署和履行我们与你的合同。如果你不按我们的要求提供个人数据，我们可能无法继续处理你的请求或向你提供我们的服务。
你的权利。在遵守泰国适用个人数据保护法律的前提下，你有权：撤回之前授予的同意，不再允许我们收集、使用和披露你的个人数据；访问你的数据；接收你的个人数据（包括要求采用通常可由自动工具或设备读取或使用的格式）或将其传输给其他数据控制者；反对收集、使用或披露你的个人数据；要求删除你的个人数据，或对其进行去标识化处理；要求暂停使用你的个人数据；限制对你个人数据的使用；更正、更新或补充你的个人数据；以及，如果存在不符合泰国适用数据保护法律的情况，向个人数据保护委员会提出投诉。
如果你在土耳其使用我们的服务，那么以下附加条款以及前述《合作伙伴隐私政策》对你适用。如果以下附加条款与本《合作伙伴隐私政策》正文中的规定存在冲突，那么以以下条款为准。
数据控制者。如果你在土耳其，并且对我们处理个人数据的活动有疑问或投诉，你可以通过电子邮箱或普通邮件联系土耳其公司的数据控制代表。
ESİN ATTORNEY PARTNERSHIP
tiktok@esin.av.tr
AKAT MAHALLESİ GÜL SOKAK NO: 2/1 34335 BEŞİKTAŞ/İSTANBUL, TÜRKİYE
我们处理个人数据的法律依据。我们依据土耳其第 6698 号法律《个人数据保护法》第 5 条中列出的法律依据，处理你的个人数据：
- 法律明确规定或要求进行处理；
- 我们在与合同签订或履行直接相关的情形中，有必要处理你的个人数据；
- 为了履行法律义务，我们必须进行处理；
- 你主动公开了相关数据；
- 为了确立、行使或保护某项权利，我们必须进行处理；
- 为了实现我们的合法利益，我们必须进行处理（前提是这样做不会侵犯你的基本权利和自由）；
- 你已明确同意（请注意，只有在我们需要征得你同意才能进行处理的情况下，我们才使用此法律依据；如果我们可以援引以上任一种其他法律依据，我们将不会使用此法律依据）。
你的权利。根据《数据保护法》第 11 条，你对个人数据享有以下权利：
- 你有权了解我们是否对你的个人数据进行了处理；
- 如果我们对你的个人数据进行了处理，你有权要求我们对处理活动做出说明；
- 你有权了解我们处理个人数据的目的，以及它们是否确实被用于这些目的；
- 你有权了解我们将你的个人数据传输给了哪些国内外第三方；
- 你有权要求更正不完整或不准确的个人数据；
- 你有权要求依据《数据保护法》第 7 条，删除或销毁你的个人数据；
- 如果我们根据你在前述 2 项下的要求更正、删除和/或销毁了个人数据，你有权要求我们将此情况告知曾从我们这里得到了这些个人数据的第三方；
- 对于完全由于自动化个人数据分析造成的不利后果，你有权表示异议；
- 对于非法处理个人数据造成的损害，你有权要求赔偿。
如果你要行使上述权利，请联系我们：https://www.tiktok.com/legal/report/privacy。
我们收到你的请求后，将依据请求中各项要求的性质尽快加以处理（最长不超过 30 天），并且不收取任何费用。不过，如果你的请求给我们公司造成了额外费用，我们可能会按土耳其个人数据保护委员会规定的收费标准，向你收取费用。
修订。本政策的以下章节不适用于土耳其境内的个人。
语言。本政策有英语和土耳其语版本。如果英语和土耳其语版本之间存在任何不一致或不同的解释，请以土耳其语版本为准。
如果你在阿拉伯联合酋长国（简称“阿联酋”）使用合作伙伴平台，那么以下附加条款对你适用。如果本《合作伙伴隐私政策》正文与附加条款之间存在任何冲突，那么以以下条款为准。
我们如何共享你的个人数据
除了本政策的正文外，通过在阿联酋使用合作伙伴平台，你表示同意接受本《合作伙伴隐私政策》中的条款，并同意我们根据本《合作伙伴隐私政策》正文中的规定共享你的个人数据。
管辖法律和争议解决
如果你在阿联酋使用合作伙伴平台，本《合作伙伴隐私政策》将受阿联酋法律管辖并据以解释。如果双方之间发生与本《合作伙伴隐私政策》相关的争议：
- 如果争议金额在迪拜国际金融中心小额索赔法院规定的限额范围内，那么任一方均可将争议提交至该法院；以及
- 对于所有其他争议，双方应依据迪拜国际金融中心-伦敦国际仲裁法院仲裁中心的调解规则（此套规则经此援引纳入本条）寻求和解。如果双方未能在调解开始后 30 天（或双方书面同意的更长时间）内就争议达成和解，那么应将争议提交仲裁并依据迪拜国际金融中心-伦敦国际仲裁法院仲裁中心的仲裁规则（此套规则经此援引纳入本条）做出终局裁决。调解和仲裁使用的语言为英语。依据本条启动的仲裁程序应采用独任仲裁庭，仲裁地为迪拜。
投诉
如果你想对我们处理信息的方式提出投诉，请先通过 https://www.tiktok.com/legal/report/privacy 联系我们。我们将尽快处理你的请求。同时，如果你认为我们违反了适用的数据保护法律，你还有权向居住或工作所在国家/地区的数据保护监管部门提出申诉。
Among other clarifying changes, we have added details about the information we collect and process about sellers using TikTok’s integrated ecommerce platform, TikTok Shop, and details about the information we process and share with third parties and integrated platform tools. You can also refer to the latest version of the TikTok Partner Privacy Policy here: https://www.tiktok.com/legal/page/global/partner-privacy-policy/en
This Partner Privacy Policy (the "Partner Privacy Policy") applies to your personal information that TikTok processes in connection with certain TikTok apps, websites, software and related services (the “Partner Platform”) that link to or reference this Partner Privacy Policy. This includes your use (including when you act as a representative) of the Partner Platform in a commercial context.
The Partner Platform includes, but is not limited to:
- TikTok for Business (“TT4B”), a collection of websites and features aimed at business partners for multi-tool advertising and related services;
- TikTok Shop, including TikTok Shop Seller Center, an integrated e-commerce platform for sellers selling goods on TikTok;
- TikTok Seller Academy, a website providing operational guidance and training for sellers on TikTok Shop.
- TikTok Shop Partner Center, a platform which provides professional e-commerce services to sellers and creators to help them thrive on TikTok Shop;
- TikTok Shop Brand Portal, a platform for TikTok brands to partner with TikTok Shop sellers;
- TikTok for Developers, where third-party developers, publishers, researchers, and others can integrate with TikTok technology; and
- TikTok Creator Marketplace, where advertisers can search for and partner with creators for advertising and marketing campaigns.
- TikTok Creative Center, a platform which provides tools and other services to assist advertisers in generating monetized content and maximizing the effectiveness of such content.
- TikTok Live Backstage, a livestream management platform for businesses.
The Partner Platform is only for users over the age of 18 and is not directed at persons under the age of 18. Persons under the age of 18 are not allowed to use, or register an account on, the Partner Platform.
The Partner Platform is provided and operated by different TikTok entities depending on your location:
- If you live in the European Economic Area (“EEA”), UK and Switzerland, TikTok Technology Limited, an Irish company (“TikTok Ireland”), and TikTok Information Technologies UK Limited (“TikTok UK”), a company registered in England and Wales, act as joint-controllers for the purpose of the General Data Protection Regulation (the “GDPR”).
- If you live in the United States (“US”), TikTok Inc. operates the Partner Platform.
- If you are not in the US or the UK, TikTok Pte. Ltd (a Singapore company) is the controller responsible for your personal data. However, if you are using TikTok Shop, TikTok Seller Academy, TikTok Shop Partner Center, TikTok Shop Brand Portal, or other e-commerce services (“E-Commerce Services”), please see the jurisdictional section of this Partner Privacy Policy for your region for further details of the controller arrangement.
This Partner Privacy Policy describes the information that we gather from or about you on the Partner Platform or in connection with its use. This Partner Privacy Policy also describes, among other things, how we use and disclose such information, your rights and choices with respect to this information, and how you can contact us if you have any questions or concerns.
This Partner Privacy Policy does not cover the processing of information about your users and customers that (i) you provide to us (or we collect) via your use of the TikTok Advertiser Tools; or that (ii) we receive via measurement partners integrated with your ad campaigns such as device identifiers, network identifiers, email addresses or phone numbers. Such processing is covered by the TikTok Business Products (Data) Terms and TikTok's Privacy Policy. This Partner Privacy Policy also does not cover the processing of information of passive users who access the Partner Platform without creating an account. Such processing is covered by TikTok's Privacy Policy.
Profile Information. When you create an account (including when you are acting as representative) or otherwise interact with us on the Partner Platform, you may be required to provide certain information including your name, telephone number, primary address, date of birth, tax information (such as your VAT and TIN (or place of birth in the absence of a TIN) email address, company/organization name and details (including, where applicable, your trade/public register name and registration details (e.g. company number)), job role, area of expertise and payment account information (e.g. bank account number). You may also be required to provide information and documents to verify your identity, which may include employment information or identification card.
Information When You Contact Us. When you contact us, we process information that you provide us in order for us to reply to your business inquiries about our products, provide user support and to provide advice to you (for example, on a specific ad campaign project or on a specific shop promotion project). When you enter prize draws, or sign up for webinars and in-person events we (or our service providers) process your information in order to enable you to participate.
Messages. We collect messages, which include information you provide when you compose, send, or receive messages through the Partner Platform’s messaging functionalities, subject to applicable law. They include messages you send through our chat and virtual assistant functionality when communicating with us and with other users (such as users who purchase your products in TikTok Shop). That information includes the content of the message and the associated metadata about the message, such as when it was sent, received, or read, and message participants. Please be aware that messages you choose to send to other users of the Platform will be accessible by those users and that we are not responsible for the manner in which those users use or share the messages.
Business Content. Text, photos or videos you create and upload on the Partner Platform for business purposes (e.g. for advertising and e-commerce) is referred to as "Business Content." We analyze Business Content for the purposes of product development and content moderation.
Payment Information. Where you make a payment or receive a payment on the Partner Platform, we collect payment information from you through payment service providers, including the name on your card, your card number, billing address, expiration date and security code, and bank account or other payment information.
Call and Video Conference Recordings. We may record phone calls and video conferences (in accordance with law) and retain transcripts of dialogue for training, quality assurance, product development and administration purposes.
TikTok Account Information. If you choose to link your TikTok account with your Partner Platform account, we can access information like your email address, phone number, username, verification status, account performance information, videos, livestreams and comments associated with your content, in accordance with your permissions.
We may receive the information described in this Partner Privacy Policy from other sources, such as:
- Our vendors and suppliers that help provide Partner Platform services you may interact with.
- Business and identity verification providers, which we use to help prevent and detect fraud.
- Your authorized agents or third party representatives.
- Publicly available sources.
- Third party lead generation providers.
- Third Party Platforms and Partners, which provide us with information (such as your email address, user ID, and public profile), for example when you choose to sign up for or log in to the Partner Platform using sign-in features provided by those third parties, or link accounts from different platforms.
Technical Information. When you use the Partner Platform, we automatically collect network and device information such as your IP address, device identifier, device name, type of operating system, information obtained from Cookies and other tracking technologies, time zone, language and other local settings, and server logs (which can include information like access dates and times).
Cookies. We use cookies and similar tracking technologies (collectively, “Cookies”) to operate and provide the Partner Platform, including, for example, to enable you to log into secure areas of the Partner Platform, to enable us to provide certain features and functionality, or to enhance your experience using the Partner Platform. For more information about our use of cookies on the Partner Platform for individuals located in the EEA, UK and Switzerland please see our Web Cookies Policy.
You may be able to control some of the What Information We Collect through your device browser settings to refuse or disable Cookies. Because each browser is different, please consult the instructions provided by your browser. Please note that you may need to take additional steps to refuse or disable certain types of Cookies. In addition, your choice to disable Cookies is specific to the particular browser or device that you are using when you disable Cookies, so you may need to separately disable Cookies for each type of browser or device. If you choose to refuse, disable, or delete Cookies, some of the functionality of the Partner Platform may no longer be available to you. Without this information, we are not able to provide you with all of the requested services.
Usage Information. We collect information about how you engage with the Partner Platform, including information about the content you view, the duration and frequency of your use, your engagement with other users, your search history and your settings.
When you make transactions on the Partner Platform, for example, if you use the TikTok Shop service as a seller, we collect purchase and transaction history associated with your account, information about refunds and complaints, customer reviews of your store in order to calculate your store ratings, logistics information regarding shipment and delivery of your products including by third party logistics providers. We may also collect contract information and deal terms when you provide us with your contracts with third parties (including creators).
We process your information for the following purposes:
- To enable us to provide and administer the Partner Platform, so that you can create and deliver your advertising campaigns, open and manage your store(s), interact with our users, fulfill requests for the purchases of products, goods, and services, and utilize our Developer Tools.
- To provide you with user support, including to perform troubleshooting and notify you about changes to the Partner Platform and service related notifications.
- Personalize and customize certain features and content on the Partner Platform.
- To facilitate sales, promotion, and purchases of goods and services and to provide user support.
- To respond to your business inquiries related to our products, or to improve, promote, and develop your business on TikTok Shop, and provide you with personalized advice about the services we offer.
- To enforce our Terms, such as the TikTok Shop Terms of Service, TT4B Commercial Terms of Service and the Business Product Data Terms, Community Guidelines, and other policies that apply to you.
- To investigate and resolve complaints or disputes between you and your customers (such as where users order products from you via TikTok Shop).
- To maintain and enhance the safety, security, and stability of the Partner Platform such as by identifying and addressing technical or security issues or problems (including detecting and preventing abuse, harmful activity, fraud, spam, and other illegal activities).
- To verify your identity as part of our account registration, security and fraud prevention measures, and to conduct due diligence.
- To review, improve, promote, and develop the Partner Platform, including by monitoring user interactions, performing A/B tests, conducting surveys, and by training and improving our technology, such as our machine learning and AI models and algorithms.
- To send marketing communications that may be useful to you. You have the ability to opt out of receiving these communications by clicking a link in the footer of each marketing communication we send, or adjusting your marketing preferences in the privacy settings of the app .
- To comply with applicable laws, regulations and legal obligations.
- For any other purposes disclosed to you at the time we collect your information or pursuant to your consent.
We engage partners that help us provide, support, promote, and develop our Partner Platform products and events, and understand how they are used. They provide services such as chat services, mailing, email, cloud hosting, content delivery, customer and technical support, content moderation, marketing, legal, accounting, analytics, financial services, fraud prevention, in-person event coordinators and services, and online payment. We share your information (as described in What Information We Collect) with these partners as necessary to enable them to provide their services on the Partner Platform. Some examples include:
- Integrated Platform Providers. We share limited information with third party platforms whose platform or services are integrated with the Partner Platform. This includes third party identity verification providers and fraud prevention providers, such as Jumio and/or Ekata (MasterCard). In providing these services, Ekata (MasterCard) may also act as a controller of your personal information for purposes specified in their privacy policy. We also share limited information, including information you enter into the AI tools in the Creative Center, with third parties whose platforms or services power the AI tools, such as Microsoft.
- Advertising Service Providers. We share your information with advertising, marketing and analytics services providers, including advertising tracking services and business intelligence services, to assist us in promoting the Partner Platform.
- Payment Processors and Transaction Fulfillment Providers. When users make a purchase from you through the shopping features on the Partner Platform, we share purchase, payment, and transaction fulfillment information related to the transaction with payment processors and transaction fulfillment providers acting on your behalf. For example, we share information with payment processors, such as Paypal, Stripe, PIPO and WorldPay, so that we can process payments and fulfill orders made on the Partner Platform. These companies may also act as a controller of your information to process your payments and for anti-money laundering and fraud prevention purposes.
We share your personal information with other TikTok users (buyers, creators, partners and sellers), for the purposes of connecting you with those TikTok users for the receipt and/or provision of products and services. Where you are a seller on TikTok Shop, your shop details and product information, such as your shop ratings, as well as certain Profile Information (e.g. email address), are made available to other users and the public.
Where you are an advertiser on TikTok, information about your company name (or your real name where you are a sole trader) and country are available to users and the public.
As a global company, the Partner Platform is supported by certain entities within our corporate group (“Corporate Group”). These entities process the information (described in What Information We Collect), as necessary to provide certain functions, such as storage, content delivery, security, research and development, analytics, online payments, customer and technical support, and content moderation. See Our Global Operations and Data Transfers for additional information.
We share your information in other limited scenarios as follows:
- Corporate Transactions. Your information may be disclosed to third parties in connection with a corporate transaction, such as a merger, sale of assets or shares, reorganization, financing, change of control, or acquisition of all or a portion of our business.
- Independent Researchers: We share your information with independent researchers to facilitate research that meets certain criteria.
- Legal Obligations and Rights. We may access, preserve, and share the information described in What Information We Collect with law enforcement agencies, public authorities, copyright holders, or other third parties if we have good faith belief that it is necessary to:
- comply with applicable law, legal process or government requests, as consistent with internationally recognised standards;
- protect the rights, property, and safety of us, our users, copyright holders, and others, including to protect life or prevent imminent bodily harm. For example, we may provide information (such as your IP address) to law enforcement in the event of an emergency where someone’s life or safety is at risk;
- investigate potential violations of and enforce our Terms, Guidelines, or any other applicable terms, policies, or standards; or
- detect, investigate, prevent, or address misleading activity, copyright infringement, or other illegal activity.
Security of your information is important to us. We maintain appropriate technical, administrative, and physical security measures that are designed to protect your information from unauthorised access, theft, disclosure, modification, or loss. We regularly review our security measures to consider available new technology and methods.
We retain information for as long as necessary to provide the Partner Platform and for the other purposes set out in this Partner Privacy Policy. We may, in accordance with the laws of your jurisdiction also retain information such as where necessary to comply with contractual and legal obligations, where we have a legitimate business interest to do so (such as improving and developing the Partner Platform, and enhancing its safety, security and stability), and for the exercise or defense of legal claims.
The retention periods will be different depending on different criteria, such as the type of information and the purposes for which we use the information. For example, when we process your information to provide you with the Partner Platform, we keep this information for as long as you have an account.
The Partner Platform may integrate with or contain links to other applications, websites, online platforms, software tools, or related services (collectively, “Other Services”), operated either by us or by third parties, that do not fall within the Partner Platform. This Partner Privacy Policy does not apply to such Other Services. Any information submitted by you directly to these Other Services, regardless of whether you arrived at such Other Service via a link provided on the Partner Platform, and any information TikTok shares with Other Services pursuant to the terms of this Partner Privacy Policy, is subject to their respective applicable privacy policies. Please check these policies before you submit any information to these Other Services
We may amend or update this Partner Privacy Policy from time to time. When we update this Partner Privacy Policy, we will notify you by updating the “Last Updated” date at the top of the new Partner Privacy Policy, posting the new Partner Privacy Policy, or providing any other notice required by applicable law.
Questions, comments and requests regarding this Partner Privacy Policy should be addressed to: https://www.tiktok.com/legal/report/privacy
If you are based in any of the below locations dedicated local contact channels may be available to you. Please see Section 8 for more details.
Some jurisdiction-specific laws contain additional terms, which are set out in this section. If you are a user to which the laws of the jurisdictions set out below apply, the terms set out below apply to you in addition to the terms set out above and, in the event of a conflict, the terms set out below prevail.
If you are using the Partner Platform in Australia, these terms shall apply.
Certain entities in our corporate group located outside of Australia, are given limited remote access to your information so that they can provide certain functions, as described in the section on "How we share your information". Please see here for further information on the countries in which our corporate group entities which receive personal data from Australia are located.
- Access: You have the right to access your personal information including information on how we use it and who we share it with. If you believe we hold any other personal information about you, please contact us at https://www.tiktok.com/legal/report/privacy.
- Correction: You have the right to correct your personal information where it is inaccurate. If you believe we hold any inaccurate personal information about you, please contact us at https://www.tiktok.com/legal/report/privacy.
- Your rights: If you have any questions, concerns or complaints in relation to our handling of your Information, you may contact the Office of the Australian Information Commissioner (Telephone +61 1300 363 992 or email enquiries@oaic.gov.au). We will respond to let you know who will be handling your matter and when you can expect a further response.
By using the TikTok for Business Platform, you acknowledge that you have read, understood, and agreed with the practices described in this Partner Privacy Policy, so the following additional terms apply.
Our legal bases for processing your Information: According to the Brazilian privacy and data protection legislation (LGPD), TikTok is only authorized to process information collected from users when there is a legal basis. Examples of legal bases used in the context of Partner Platform are given below:
- Execution of a contract: to enable us to administer, operate, and provide the Partner Platform to you so that you can create, submit and/or place business content (e-commerce, advertising, or sponsored) on websites, applications or services operated by us or our affiliates; to respond to business inquiries related to our products, to facilitate payment processing; to provide you with user support, including to perform troubleshooting and notify you about changes to the Partner Platform and service related notifications.
- Legitimate interest: to keep the Partner Platform safe and secure, including conducting due diligence, verifying accounts, and detecting and preventing abuse, harmful activity, fraud, spam, and other illegal activities; to send marketing communications, including promotional and advertising materials that may be useful, relevant, valuable or otherwise of interest relating to products and services offered; to improve and optimize our review process, for the purpose of identifying violating our policies.
Your Rights: Users have the right to request TikTok information regarding the processing of their personal information, such as confirmation of the existence of processing, right to access to data/copies of data, right to correction of incomplete, inaccurate or outdated data, right to anonymization, blocking or elimination of unnecessary, excessive or processed data in violation of the law, right to data portability, deletion of personal data processed with the consent of the data subject, information from public and private entities with which the controller shared data; information about the possibility of not providing consent and about the consequences of not giving, right to withdraw consent.
Retention of Data: TikTok will retain your personal information for as long as it is necessary to serve the purpose(s) for which such information was collected, for no longer than is required or permitted by law, or our records retention policy, reasonably necessary for internal reporting and reconciliation purposes, or to provide you with feedback or information you might request.
If there is a legitimate interest justifying the storage, the possibility of opt-out will be offered when applicable, such as in cases involving marketing communications.
Contact: In case of questions, comments, or concerns about this Partner Privacy Policy, please contact us at: https://www.tiktok.com/legal/report/privacy.
If you are a Californiaa resident, you may submit a request to know, access, correct or delete the information we have collected about you at https://www.tiktok.com/legal/report/privacy. You may also exercise your rights to know, access, correct, or delete by sending your request to the physical address provided in the “Who we are and how to contact us” section above. You can also update your account information directly through setting that may be available to you.t. Your right to know includes what personal information we have collected about you, including the categories of sources from which the personal information is collected, the business or commercial purpose for collecting or sharing personal information, the categories of third parties to whom we share the personal information, and the specific pieces of personal information we have collected about you. We do not discriminate based on the exercise of any privacy rights that you might have.
You may be entitled, in accordance with applicable law, to submit a request through an authorized agent. To designate an authorized agent to exercise choices on your behalf, please provide evidence that you have given such agent power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf. We will respond to your request consistent with applicable law and subject to proper verification. We will verify your request by asking you to send it from the email address associated with your account or to provide information necessary to verify your account.
While some of the information that we collect and use may constitute sensitive personal information, we only process such information in order to provide the Platform and within other exemptions under applicable law. For example, we may process your financial information in order to provide you the services you request from us or your driver’s license number in order to verify your identity.
No Sales or Shares for Cross-Context Behavioral Advertising If you are a California resident, we do not and have not in the last twelve (12) months sold or shared personal information about you as defined by the California Consumer Privacy Act (“CCPA”).
Do Not Track. Some browsers transmit “do-not-track” signals to websites. Because of differences in how browsers incorporate and activate this feature, we currently do not take action in response to these signals.
If you are using the Partner Platform in Canada, the following additional terms apply.
Your Rights: Subject to limited exceptions under applicable law, you have the right to access your personal information and to update, correct or rectify such information if it is inaccurate, incomplete or no longer up to date. You also have the right to request information about the processing of your personal information, such as whether we hold such information about you, the purposes for which it is used, and the third parties with whom we may share your information, subject to applicable law.
Where we rely on your consent to collect, use or disclose your personal information for a particular purpose, you also have the right to withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. If you withdraw your consent to our collection, use or disclosure of your information, we may not be able to provide certain products, services or features that require us to process your personal information.
To exercise these rights, you may contact us using the contact information set out below. We may require certain personal information for the purpose of verifying the identity of the individual making the request.
Your Choices: We may send you direct marketing messages about Partner Platform features, third party services, promotions, contests, campaigns and events that we think may be of interest to you. You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link included at the bottom of each email we send. Please note that even after you unsubscribe, you may still receive other communications, such as transaction and service-related messages, account updates or other communications necessary for the proper functioning of our services or to maintain a business relationship with you.
Transfer Outside Your Jurisdiction: We and our service providers (including members, subsidiaries, or affiliates of our corporate group) may access, store and otherwise process personal information outside of Canada (and, for residents of Quebec, outside of Quebec), including in the United States, Malaysia, Singapore, and other foreign jurisdictions where we or our service providers are located, in which case it will be subject to the laws of that particular jurisdiction. For information about how we or our service providers (including service providers outside Canada) process personal information, please contact us using the contact information set out below. We and our service providers may disclose your personal information if we are required or permitted by applicable law or legal process, which may include lawful access by foreign courts, law enforcement or other government authorities in the jurisdictions in which we or our service providers operate.
Contact: If you have any questions or concerns about our information handling practices, inquiries about how our service providers (including our service providers located outside of your jurisdiction) treat your personal information, or if you would like to exercise your privacy rights, you can contact our Privacy Office at https://www.tiktok.com/legal/report/Privacy-Office-Canada.
(If you are located in the EEA, UK or Switzerland the section below applies to you)
We may only use your information when we have a “legal basis” to do so. We use different legal bases depending on why we use your information (in other words, the “purpose” of our processing). These legal bases are contractual necessity, legitimate interests (ours, yours or those of another party), consent, compliance with a legal obligation, performing a task in the public interest, and protection of vital interests.
Here we explain the legal bases we rely on when we process your information. This section also describes why we use your information, how this information is processed, the categories of information involved, and the associated rights (which always includes the right to access your information). For more information on how to exercise any of your rights, please check out the “Your Rights” section below.
We use Information You Provide, Automatically Collected Information, Information from Other Sources and Transaction Information where it is necessary to perform the contract you enter into (our Terms) when you register for, access, or use the Partner Platform. This means we use your information to:
- Provide you with the Partner Platform. We use your information to provide and operate the Partner Platform so that you can create and manage your advertising campaigns, open and manage your store(s), interact with Users with respect to your products, and integrate with TikTok technology. We also use your information to provide you with personalized and customized features, content, and advice about the services we offer and the Partner Platform.
- Administer the Platform. We use your information to enable us to administer the Partner Platform such as to communicate with you on service related matters, provide you with updates and support, and respond to and process your queries, investigate and resolve claims, complaints or disputes (including when you tell us about a problem, or ask for a copy of your information).
- Support the purchase and delivery of products. We use your information to handle orders, such as assist with processing payments, facilitate the delivery of products, and communicate with you about your products. This includes sharing your information with buyers, payment service providers, and transaction fulfillment providers.
- Enforce our Terms, Guidelines, or policies. We use your information to enforce our Terms, Guidelines, and policies. This may include removing content (including through automated means) or suspending or banning your account if we determine that you are violating our Terms or Guidelines.
Your Rights: Whenever we use your information on the basis that it is necessary for the contract we have with you, you have the right to port information you have provided to us.
We use your information where this is necessary to achieve legitimate interests - whether belonging to us, you, or a third party - provided these interests are not outweighed by your interests or fundamental rights and freedoms. We use the information we collect to:
- Provide measurement and analytics services.
- We help Partner Platform users measure the effectiveness and distribution of ads, shopping listings, and other content viewed on TikTok.
- Legitimate Interest relied upon: To enable Partner Platform users to view and understand how their ads or content performed and the audience that viewed or interacted with their ads or content. This is so that they can make informed decisions (such as what kinds of campaigns they may want to run, the type of audience they want to reach and the types of content that users enjoy the most). This helps keep the advertising and other content we show users relevant and entertaining, and keeps the Platform free for all users.
- Information used: Information You Provide, Automatically Collected Information, and Transaction Information.
- Ensure the safety and well-being of our community.
- We use your information to ensure the safety and well-being of our community, including by reviewing Business Content (and if permitted under applicable law, Messages and associated metadata) for breaches of our Terms, Guidelines, and other policies.
- Legitimate Interest relied upon: To keep our community safe, review compliance with our Guidelines, identify misuse of the Partner Platform, and to improve and optimize our review process, for the purpose of identifying Business Content violating our policies.
- Information used: Information You Provide, Automatically Collected Information, Information from Other Sources and Transaction Information.
- Ensure the security and stability of the Partner Platform.
- We use your information to ensure the stability and security of the Platform, including analyzing user activity and performing A/B testing, verifying accounts, conducting user surveys, by identifying and combating technical or security issues (such as technical bugs, spam accounts, and preventing abuse, harmful activity, fraud, spam and other illegal activity).
- Legitimate Interest relied upon: To ensure the ongoing stability and security of the Partner Platform and to ensure it is continuously available and functioning.
- Information used: Information You Provide, Automatically Collected Information, Information from Other Sources, and Transaction Information.
- Review, improve, promote and develop the Partner Platform.
- We use the information we have to understand how people are using the Partner Platform and to develop and improve the Partner Platform, including to train, develop, and improve our technology such as our machine learning models and algorithms. We also use this information to better understand and promote the Partner Platform. For example, we review chats with our virtual assistant functionality to help improve our automated responses to provide you with a more helpful service.
- Legitimate Interest relied upon: To improve, promote, and develop the Partner Platform in an informed way.
- Information used: Information You Provide, Automatically Collected Information, and Transaction Information.
- Marketing communications.
- We may contact you by email, telephone, SMS, in-app or push notification about promotions, contests, products or services that we think will interest you or your company. We will obtain your consent to contact you where required by law.
- Legitimate Interest relied upon: To promote the Partner Platform and its products and services or third party products and services you offer that may be useful, relevant, valuable or otherwise of interest.
- Information used: Information You Provide, Automatically Collected Information, Information from Other Sources, and Transaction Information.
Your Rights: Whenever we use your information on the basis that it is necessary for legitimate interests, you can object to, and request restriction of, such usage.
We ask for your consent to access or use your information for specific purposes, which will be disclosed to you at the time we first collect your information pursuant to your consent. You’ll always be able to revoke your consent through your device permissions, or through your in-app or account settings.
Your rights: Whenever we use your information based on your consent, you can withdraw your consent at any time. However, your withdrawal of consent will not affect the lawfulness of processing your information based on your consent prior to your withdrawal of consent.
You also have the right to port information you have provided to us that we use based on your consent.
We may use your information where it is necessary to comply with a legal obligation (including our tax reporting obligations under EU law).
Where you are a seller on TikTok Shop, this includes situations where we have obligations to:
- collect certain Profile Information to verify that such information is reliable and complete before we can allow you to offer products and services on TikTok Shop; and
- display certain Profile Information on TikTok Shop, in order to make it publicly visible to all users.
You have rights and choices when it comes to your information. Some of these rights apply generally, while others will only apply in certain circumstances. Depending on the scenario, these rights may be subject to some limitations. TikTok Ireland will be responsible for responding to your request within the relevant periods provided by law. If necessary to resolve your request, TikTok Ireland will liaise with TikTok UK.
Access your information. You can ask us, free of charge, to confirm what information we process about you, to provide certain information about the processing, and for a copy of your information.
Delete your information. You can delete or ask us to delete some or all of your information.
Rectify your information. You can change or ask us to change or correct your information where that information is not accurate.
Port your information. You have the right to data portability in circumstances where we rely on contractual necessity or consent as our legal basis. This means that you have the right to receive your information in a structured, commonly used, and machine-readable format and to share it with a third party. Object to the processing of your information. You also have the right to object to the processing of your information in certain circumstances. This right applies when we are performing a task in the public interest, pursuing our legitimate interests or those of a third party, or when your data is processed for the purpose of facilitating scientific or historical research in certain circumstances. In submitting an objection request, please provide all relevant information, including the processing activity you are objecting to, why you want to object and how the processing activity affects you, and any additional information that you think will help us review your request. We will stop the particular processing if we don't have compelling legitimate grounds to continue that processing or don’t need it for legal claims.
Restrict the processing of your information. You have the right to request the restriction of the processing of your information where (a) you are challenging the accuracy of the information, (b) the information has been unlawfully processed, but you are opposing the deletion of that information, (c) where you need the information to be retained for the pursuit or defense of a legal claim, or (d) you have objected to processing and you are awaiting the outcome of that objection request.
To exercise any of the above rights, please contact us through our webform. Before we can respond to a request to exercise one or more of the rights listed above, you may be required to verify your identity or your account details or provide additional information so that we can understand your request.
We encourage you to “Contact us” if you are not satisfied with how we have responded to any of your rights requests. You also have the right to lodge a complaint with the Irish Data Protection Commission (TikTok Ireland’s lead supervisory authority) or with your local supervisory authority.
When we transfer your information outside of the EEA, the UK, or Switzerland, we ensure it benefits from an adequate level of data protection by relying on:
- Adequacy decisions. These are decisions from the European Commission under Article 45 GDPR (or equivalent decisions under other laws) where they recognise that a country offers an adequate level of data protection. We transfer your information as described in What Information We Collect to some countries with adequacy decisions, such as the countries listed here; or
- Standard contractual clauses. The European Commission has approved contractual clauses under Article 46 of the GDPR, which allows companies in the EEA to transfer data outside the EEA. These (and their approved equivalent for the UK and Switzerland) are called standard contractual clauses. We rely on standard contractual clauses to transfer information as described in What Information We Collect to certain entities in our Corporate Group (as described here) and third parties in countries without an adequacy decision. For a copy of these adequacy decisions or standard contractual clauses, please contact us via the details provided in the “Contact us” section below.
You can contact us about this Partner Privacy Policy through our webform. You can reach TikTok's Data Protection Officer here.
You can also contact us at the following postal address.
- For users in the European Economic Area and Switzerland: TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland.
- For users in the United Kingdom: TikTok Information Technologies UK Limited, Kaleidoscope, 4 Lindsey Street, London, EC1A 9HP, United Kingdom.
If you are using our services in India, the Partner Platform is provided and controlled by Bytedance (India) Technology Private Limited. TikTok is our brand for providing and promoting the services. When using these services from India, please accordingly read “TikTok”, “we” or “us” in this policy to refer to Bytedance (India) Technology India Private Limited.
If you are using our services in Indonesia, the following additional terms apply. In the event of any conflict between the following additional terms and the provisions of the main body of this policy, the following terms shall apply.
Data Controller. The E-Commerce Services provided through the TikTok platform in Indonesia operates as “Shop.” References in this Partner Privacy Policy to “TikTok”, “we” or “us” shall, where appropriate, be taken to refer to PT Tokopedia and TikTok Pte Ltd which are the data controllers responsible for your personal data, including for the purpose of providing E-Commerce Services.
Age, Parental and Guardian Consent. By accessing and/or using the E-Commerce Services, you represent that you are at least 21 years of age or married or not under guardianship. If you are below 21 years old and you are not married, or under guardianship:
- you must obtain approval from your parent(s) or legal guardian(s); and
- your parent(s) or legal guardian(s) are responsible for: (i) all your actions in connection with your access to and use of the E-Commerce Services; (ii) your compliance with this policy; and (iii) ensuring that any of your participation in the e-commerce services will not, in any event, result in any violation of applicable laws and regulations relating to child protections.
If you do not have consent from your parent(s) or legal guardian(s) and your parent(s) or guardian(s) is not willing to open the account under their name, you must cease accessing the E-Commerce Services.
Your Choices. You may withdraw your consent to our disclosure of personal data to third parties. Upon your request, we will cease to display, publish, transmit, disseminate, and/or open the access to your personal data to third parties. Please note that by withdrawing your consent to the disclosure and/or collection of your personal data, we may not be able to fulfill your requests and you may not be able to use some Partner Platform features and functionality.
You may request that we (i) disclose the history of personal data that we have collected; and/or (ii) erase and dispose of your personal data that we have collected on our server. Please note that by requesting us to erase and dispose of your personal data, you may not be able to use some Partner Platform features and functionality.
To exercise any of your rights, contact us at https://www.tiktok.com/legal/report/privacy.
Notification. In the event of any breach of personal data, we will in accordance with applicable law, notify you and provide you with information regarding such breach of personal data.
Data retention. We retain your information for as long as it is necessary to provide you with the service. Where we do not need your information in order to provide the service to you, we retain it only for so long as we have a legitimate business purpose in keeping such data. However, there are occasions where we are likely to keep this data for five (5) years (or longer if required) in accordance with our legal obligations or where it is necessary for the establishment, exercise or defense of legal claims.
After you have terminated your use of our Partner Platform and a five (5) year retention period has lapsed, we store your information in an aggregated and anonymized format. Non-personally identifiable information may be retained indefinitely for analytics.
If you are using our services in Japan, the following additional terms apply. In the event of any conflict between the following additional terms and the provisions of the main body of this policy, the following terms shall apply.
Requirements for sharing and collecting your information:
- TikTok will conduct necessary and appropriate supervision of our employees, such as educating or training employees processing your information. Where a data breach has occurred or where TikTok has determined that it is likely that such a breach has occurred by us or our service providers, TikTok will report the relevant facts to you promptly, investigate and report thereon, and implement recurrence prevention measures.
- When outsourcing or subcontracting the processing of your information, TikTok will enter into a contract imposing the same level of data protection obligations as set forth in the terms with the outsourcee/subcontractor who has been retained by us for the processing of all or part of your information, and shall perform appropriate supervision and be responsible for the performance of the contract by the outsourcee/subcontractor.
- If TikTok transfers your information or audiences you create to third parties or TikTok affiliates that are located outside Japan, TikTok will impose on such third parties and TikTok affiliates the same level of data protection obligations as our obligations under TikTok Business Product (Data) Terms by way of a written contract or legally binding rules, except as otherwise permitted under the applicable laws, regulations, and applicable industry guidelines.
- TikTok is responsible for the accuracy, or deletion of any, of your information, as well as the authority to respond to any claims of rights under applicable laws and regulations. TikTok will provide disclosure regarding the processing of your information,, and TikTok will be responsible for responding to the exercise of data subject rights and complaints from users.
If you are using our services in Malaysia, the following additional terms apply. In the event of any conflict between the following additional terms and the provisions of the main body of this policy, the following terms shall prevail.
Data Controller. If you are using the E-Commerce Services in Malaysia, the data controller responsible for the processing of your personal data including for the purpose of providing E-Commerce Services is TikTok Shop (Malaysia) Sdn Bhd. However, certain activities relating to the operation of the TikTok Shop platform may be performed by TikTok Pte. Ltd., which will be the data controller for these processing activities. For example, TikTok Pte. Ltd. may be responsible for the development and improvement of the TikTok Shop platform within the TikTok application and will be a data controller for such purposes. When we refer to “TikTok”, “we” or “us” in this Partner Privacy Policy, we mean TikTok Pte. Ltd. and TikTok Shop (Malaysia) Sdn Bhd.
If you are using our services in Mexico, the following additional terms apply.
In the event of any conflict between the following additional terms and the provisions of the main body of this policy, the following terms shall apply.
Data Controller: If you are using the E-Commerce Services in Mexico, the data controller responsible for the processing of your personal data is TikTok Pte, with its registered address at 1 Raffles Quay, #26-10, South Tower, Singapore 048583.
Consent: By registering or using the Platform services, you provide your express consent to the processing of your personal data for the purposes indicated in this Privacy Policy. In addition to the purposes included in this Privacy Policy, you provide your express consent so that TikTok can process your data for marketing activities, promotions, advertisements and/or creation of personalized content, as well as other uses compatible with the authorized purposes.
How we share your personal data: TikTok may share your personal data with third-parties, such as commercial partners, affiliates, and other third parties which have a legal or business relationship with us, for the purposes described in this Privacy Policy.
By providing your personal data and using the Partner Platform you agree to the mentioned transfers. You can always revoke your consent and exercise your rights, as stated below.
Your Rights: You have the following rights with respect to your personal data: access, rectification, cancellation and objection. You may also withdraw your consent and limit the use and disclosure of your personal data. The exercise of your rights should be in accordance with the data protection law; you may send your request through https://www.tiktok.com/legal/report/privacy , including at least the following:
- The data subject's name and address, or other means to notify him/her of the response to his/her request;
- Documents establishing the identity or, where appropriate, legal representation of the data subject;
- A clear and precise description of the personal data with regard to which the data subject seeks to exercise any of the abovementioned rights;
- Any other item or document that facilitates locating the personal data.
If you are using our services in the Philippines, the following additional terms shall apply pursuant to the relevant laws, rules and regulations and issuances by the Philippines National Privacy Commission (“NPC”) on data privacy.
Data Controller. If you are using E-Commerce Services in the Philippines, the data controller responsible for the processing of your personal data including for the purpose of providing E-Commerce Services is ByteDance Philippines Inc. However, certain activities relating to the operation of the TikTok Shop platform may be performed by TikTok Pte. Ltd., which will be the data controller for these processing activities. For example, TikTok Pte. Ltd. may be responsible for the development and improvement of the TikTok Shop platform within the TikTok application and will be a data controller for such purposes. When we refer to “TikTok”, “we” or “us” in this Partner Privacy Policy, we mean TikTok Pte. Ltd. and ByteDance Philippines Inc.
Your Rights. To the extent that the relevant laws, rules and regulations on data privacy recognize your rights and freedoms as data subjects, you shall have the right to information, object, access, rectification, erasure or blocking, lodge complaints before the NPC, damages and data portability. Before we can respond to a request to exercise one or more of the rights listed above, you may be required to verify your identity or your account details.
If you are using our services in South Korea, the following additional terms apply. In the event of any conflict between the following additional terms and the provisions of the main body of this policy, the following terms shall prevail.
Data retention. We destroy personal data whose purpose of collection as consented to by you have been achieved, or whose periods of and use to which you consented to or which were provided in this Partner Privacy Policy have expired; provided, however, we will continue to store your personal data for the following statutorily-prescribed periods, where applicable, including, but not limited to:
- Act on Consumer Protection in Electronic Commerce
- Records on your cancellation of an order, your payment on a purchased item, and our supply of a good/service: 5 years
- Records on the handling of consumer complaints or disputes: 3 years
- Records on advertisements and labels: 6 months
- Protection of Communications Secrets Act
- Records on your visits to our website: 3 months
Destruction of Personal data. We destroy your personal data in a manner that renders it unrestorable by the relevant department.
Data rights. You have the right to access personal data we hold about you, to rectify any personal data held about you that is inaccurate, to request the deletion of personal data held about you, and the right to request the suspension of the processing of your personal data. You can exercise your rights by contacting us at https://www.tiktok.com/legal/report/privacy.
Data Security. We work hard to protect the Partner Platform and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. To this end, we have in place technical, managerial and physical safeguards, including internal policy for data protection, limiting the access to personal data on a need-to-know basis and controlling access to the facilities where personal data is processed.
Entrustment and/or Overseas Transfer of Personal Data. We entrust your data to our affiliates, cloud storage providers, IT service providers, and data centers, some of whom are located abroad, subject to your consents or notifications to you, if applicable. The entities receiving and processing your data are committed to using and storing personal data in compliance with domestic and international regulations and to taking all available physical and technical measures to protect personal data. You may opt-out of such transfer so long as the transfer is not necessary to provide you with the Service, by contacting usat https://www.tiktok.com/legal/report/privacy.
Local representative pursuant to the Personal Information Protection Act. Please send your inquiries concerning privacy issues in South Korea to our local representative pursuant to the Personal Information Protection Act. Contact details are as follows.
- Bae, Kim and Lee LLC
- Representative: Yangho Oh
- Address: Tower B, Centropolis, 26 Ujeongguk-ro
- Jongno-gu, Seoul 03161, Korea
- Phone: +82-2-3404-0108
- Email: privacytiktok@bkl.co.kr
If you are using our services in Thailand, the following additional terms apply. In the event of any conflict between the following additional terms and the provisions of the main body of this policy, the following terms shall prevail.
Data Controller. If you are using the E-Commerce Services in Thailand, the data controller responsible for the processing of your personal data is TikTok Shop (Thailand) Ltd., whose address is at No. 1 Park Silom Building, 9th-10th Floors, Convent Road, Silom Sub-district, Bangrak District, Bangkok. However, certain activities relating to the operation of the TikTok Shop platform may be performed by TikTok Pte. Ltd., which will be the data controller for these processing activities. For example, TikTok Pte. Ltd. may be responsible for the development and improvement of the TikTok Shop platform within the TikTok application and will be a data controller for such purposes. When we refer to “TikTok”, “we” or “us” in this Partner Privacy Policy, we mean TikTok Pte. Ltd. and TikTok Shop (Thailand) Ltd.
Processing for Legal Obligations. In certain circumstances, we may require you to provide personal data where this is necessary for us to comply with applicable law, or to enter into or perform a contract between us and you. If you do not provide the required personal data, we may not be able to proceed with your request or provide our services to you.
Your rights. Subject to applicable Thai personal data protection law, you have the right to withdraw consent for the collection, use and disclosure of your personal data, right to access your data, right to receive your personal data including in a format which can generally be read or used by an automatic tool or device or have this transmitted to another data controller, right to object to the collection, use or disclosure of your personal data, right to request that your personal data is deleted or de-identified, right to request the suspension of the use of your personal data, right to restrict the use of your personal data, right to correct, update, or complete your personal data, and right to lodge a complaint to the Personal Data Protection Committee if there has been non-compliance with applicable Thai data protection laws.
If you are using our services in Türkiye, the following additional terms apply along with the contents of the foregoing Partner Privacy Policy. In the event of any conflict between the following additional terms and the provisions of the main body of this Partner Privacy Policy, the following terms shall prevail.
Data Controller Representative. You may contact our data controller representative in Türkiye by email or mail to handle questions and complaints in connection with the processing of your personal data if you are in Turkiye.
ESİN ATTORNEY PARTNERSHIP
tiktok@esin.av.tr
AKAT MAHALLESİ GÜL SOKAK NO: 2/1 34335 BEŞİKTAŞ/İSTANBUL, TÜRKİYE
Legal bases for the processing your personal data. We rely on the following legal bases while processing your personal data in accordance with Article 5 of the Law No. 6698 on Protection of Personal Data:
- processing is explicitly laid down or dictated by laws
- processing of your personal data is necessary provided that it is directly related to the conclusion or fulfilment of the contract between us
- processing is mandatory for us to be able to comply with our legal obligations
- the relevant data is made available to the public by yourself
- processing is mandatory for the establishment, exercise or protection of a right
- processing is mandatory for our legitimate interests, provided that it does not violate your fundamental rights and freedoms
- your explicit consent (Please note that we rely on this legal basis only when we require your consent for the processing and we do not rely on this legal basis if and when we rely on one of the other legal grounds above)
Your rights. According to Article 11 of the Data Protection Law, you have the following rights with respect to your personal data:
- the right to learn whether we process your personal data,
- the right to request information with regard to such processing, if we process your personal data,
- the right to learn the purposes of the processing and whether they are used for such purpose or not,
- the right to know the third parties within or outside the country, to whom we transfer your personal data,
- the right to request correction of incomplete or inaccurate personal data,
- the right to request deletion or destruction of your personal data under the conditions set forth in Article 7 of the Data Protection Law,
- the right to request that we notify the third parties, to whom we transferred your personal data, about the correction, deletion and/or destruction of your personal data per your request within the scope of the foregoing two items,
- the right to object to the negative results about you that are due to the analysis of your personal data processed solely by automated means,
- the right to claim indemnification for damages incurred due to illegal processing of your personal data.
You may exercise your rights listed above by contact us at:https://www.tiktok.com/legal/report/privacy.
The requests found in your application will be resolved as soon as possible according to the nature of your request and within thirty days at the latest free of charge. However, if your request incurs additional cost to our company, then you may be charged over the tariff fee determined by the Turkish Personal Data Protection Board.
Amendments. The following sections of the Policy do not apply to individuals in Türkiye.
Language. This policy is available in English and Turkish. If there is any inconsistency or different interpretation between the English and Turkish versions, the Turkish text shall prevail.
If you are using the Partner Platform in the United Arab Emirates (“UAE”), the following additional terms apply. If any conflict arises between the main Partner Privacy Policy and the additional terms, the following terms shall prevail:
How we share your personal data
In addition to the main text of this policy, by using the Partner Platform in the UAE you agree to the terms of this Partner Privacy Policy and consent to our sharing of your personal data in line with the main text of this Partner Privacy Policy.
Governing law and dispute resolution
By using the Partner Platform in the UAE, this Partner Privacy Policy will be governed by and interpreted in accordance with the laws of the UAE. In the event of a dispute arising between the parties in connection with this Partner Privacy Policy:
- where the dispute relates to a claim for a sum within the limits specified by the DIFC Small Claims Tribunal from time to time, then the dispute shall be referred by either party to the said Tribunal; and
- for all other disputes, the parties shall seek settlement of that dispute by mediation in accordance with the Mediation Rules of the DIFC-LCIA Arbitration Centre, which Rules are deemed to be incorporated by reference to this clause. If the dispute is not settled by mediation within 30 days of the commencement of the mediation, or such further period as the parties shall agree in writing, the dispute shall be referred to and finally resolved by arbitration under the Arbitration Rules of the DIFC-LCIA Arbitration Centre, which Rules are deemed to be incorporated by reference to this clause. The language to be used in the mediation and in the arbitration, shall be English. In any arbitration commenced pursuant to this clause the number of arbitrators shall be one and the arbitration shall be conducted in Dubai.
Complaints
In the event that you wish to make a complaint about how we process your Information, please contact us in the first instance at https://www.tiktok.com/legal/report/privacy and we will endeavour to deal with your request as soon as possible. This is without prejudice to your right to launch a claim with the data protection supervisory authority in the country in which you live or work where you think we have infringed data protection laws(where applicable).
